At Ruhe Musk, your satisfaction and trust are our top priority.
To ensure a smooth experience, we have a straightforward Replacement Policy in place:
We guarantee satisfaction with every purchase. If you’re not pleased with a product, feel free to return it.
Our return and exchange policy extends for a generous 14 days from the date of order delivery.
- Products are eligible for return or exchange only if they are mostly unused, with at least 90% of the content remaining.
We process all return and exchange requests promptly, typically within 3 to 5 working days.
Please note, delivery charges for the original order are non-refundable.
Customers are responsible for any delivery charges incurred for exchanging products.
In case of damaged, leaked, or incorrect items, we will cover all delivery charges related to the return or exchange.
Thank you for choosing Ruhe Musk! We love seeing our products in your hands—feel free to snap, share, and tag us on social media.